IT help for family caregivers and legal guardians in Geneva

A parent, a sibling, someone you are the legal guardian or representative for: when technology becomes a source of difficulty or risk for someone you support, I can step in on their behalf, with a clear framework for you.

A clear framework, whatever your role

• Quote given in advance, no surprises.
• Invoice addressed to whoever books the visit — you, your office or your service — not to the person being supported.
• Written report after every visit, reusable in your files.
• No sales pitch made to the person concerned.
• One single point of contact, no call centre, no ticket.

You are a family member

Sibling, child, parent or trusted neighbour. You can see that technology is making life harder for someone you care about, but you are not always there, available, or comfortable with the technical side. No legal protection measure is needed to call me: the visit can be arranged remotely, even from another canton, and you receive the report even if you were not present.

You are a professional guardian or representative

A private guardian appointed by the Adult and Child Protection Authority, a professional guardian, a lawyer, a notary, a fiduciary, or a social service staff member. The invoice is addressed to your office or your service, and the written report can be filed as is in your periodic reports. If you entrust me with several cases, you keep one single point of contact for all of them.

What I do on site

• Setup of the smartphone, tablet or computer.
• Security against common scams (fake tech support, phishing, fake calls).
• Help with online administrative tasks when needed.
• Everyday repairs: Internet, Wi-Fi, printer, TV.
• Plain explanations for the person, without judgment or jargon.

Call 078 733 94 96 and describe the situation.

Frequently asked questions